20% Off All Domestic Transport Until 12/26

IDP Shipping Services 2.0
IDP Shipping Services 2.0
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    • Home
    • About Us
    • International Transport
    • Domestic Transport
    • Quote
    • FAQ
    • Apply Today
  • Home
  • About Us
  • International Transport
  • Domestic Transport
  • Quote
  • FAQ
  • Apply Today

Frequently Asked Questions

Please reach us at idpshippingservices@gmail.com if you cannot find an answer to your question.

We do not recommend feeding your pet within 8 hours of their flight as it may cause travel sickness. They will receive plenty of water throughout their journey.


Yes, your pet’s water container will be topped up during a stop over. Depending on the duration of the stop over, they may also stretch their legs and get a cuddle as well.


We require at least 24 hours notice for cancellations. Cancellations made less than 24 hours before the scheduled pickup time will be charged the full fare.


Like humans, pets are required to check in early for their flight too. Some airlines require pets to be checked in 3 hours before departure. Your Pet Travel Consultant will advise you on the specific check in time based on your pet’s travel itinerary.


Your IDP Travel Consultant will keep you up to date on your pet’s travel every step of the way.


Your Pet Travel Consultant will take into consideration your specific requirements when identifying the best airline partner and flight option for your pet.



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Idpshipppingservices@gmail.com

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